Privacy Policy
This Privacy Policy explains how 156Bullion LTD collects, uses, stores, and protects your personal information when you visit or make a purchase through our Shopify-powered website and related services (“Services”).
By accessing or using our website, you agree to the practices outlined in this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms & Conditions, this Privacy Policy will apply regarding the handling of personal information.
Who We Are
156Bullion LTD
Registered in England No: 16341116
Phone: 020 4619 2646
Email: Office@156Bullion.co.uk
Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to sell products and services to our customers securely.
Information We Collect
We may collect personal information when you browse our website, create an account, place an order, contact us, or interact with our Services.
The information we collect may include:
* Full name
* Billing and delivery address
* Email address
* Telephone number
* Payment and transaction details
* Account login information
* Order history and purchase activity
* Device information and IP address
* Browser and usage data
* Communications sent to us
We may also collect information automatically through cookies and similar technologies while you use our website.
How We Collect Your Information
We collect information in several ways, including:
Information You Provide
When you:
* Place an order
* Create an account
* Subscribe to marketing
* Contact customer support
* Submit forms or reviews
Automatic Collection
Certain technical information is collected automatically through:
* Cookies
* Analytics tools
* Shopify technologies
* Device and browser tracking
Third-Party Providers
We may receive information from trusted service providers such as:
* Payment processors
* Shipping partners
* Fraud prevention services
* Marketing and analytics platforms
How We Use Your Information
We use your information to operate and improve our Services, including:
Processing Orders
To:
* Confirm and fulfil purchases
* Process payments securely
* Arrange shipping and delivery
* Handle refunds or returns
Customer Support
To:
* Respond to enquiries
* Provide account assistance
* Resolve issues and disputes
Website Improvements
To:
* Improve website performance
* Personalise user experience
* Analyse website usage and trends
Marketing Communications
With your consent where required, we may send:
* Promotional emails
* Product updates
* Offers and marketing campaigns
You can unsubscribe from marketing emails at any time using the link provided in our emails.
Fraud Prevention & Security
We may use personal data to:
* Detect suspicious activity
* Prevent fraud
* Protect customer accounts and transactions
* Maintain website security
Legal Obligations
We may process personal information where required to:
* Comply with legal obligations
* Respond to lawful requests
* Enforce our policies and terms
Sharing Your Information
We do not sell your personal information.
However, we may share information with trusted third parties where necessary to operate our business, including:
* Shopify
* Payment providers
* Delivery and logistics companies
* IT and hosting providers
* Marketing and analytics services
* Professional advisers and legal authorities where required
These providers only receive the information necessary to perform their services.
Shopify & Third-Party Processing
Our website is hosted by Shopify. As part of providing ecommerce services, Shopify may process customer information on our behalf.
This may include processing data outside the United Kingdom or European Economic Area using legally recognised safeguards.
You can learn more about Shopify’s privacy practices here:
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
* Keep the website functioning properly
* Remember your preferences
* Analyse traffic and performance
* Improve advertising relevance
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Data Retention
We retain personal information only for as long as necessary to:
* Provide our Services
* Meet legal and accounting obligations
* Resolve disputes
* Enforce agreements
Retention periods may vary depending on the nature of the information and legal requirements.
Your Rights
Depending on your location, you may have rights relating to your personal data, including the right to:
* Access your information
* Correct inaccurate information
* Request deletion of your information
* Restrict or object to processing
* Withdraw consent
* Request data portability
To exercise any of these rights, please contact us using the details below.
International Data Transfers
Some of our service providers may process data outside the UK or EEA. Where this occurs, we take appropriate measures to ensure your information remains protected in accordance with applicable data protection laws.
Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their policies separately.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
156Bullion LTD
Registered in England No: 16341116
Phone: 020 4619 2646
Email: Office@156Bullion.co.uk