Shipping Policy
Shipping Policy
Overview
156Bullion LTD is committed to providing secure, reliable, and efficient delivery of all precious metal and collectible products purchased through our website.
Due to the nature and value of the products we sell, additional verification and security measures may apply before dispatch.
Processing Times
Orders are typically processed within 1–3 business days following successful payment confirmation and completion of any required verification checks.
Please note that processing times may vary depending on:
- Product availability
- Payment clearance
- Identity verification requirements
- Order value
- Demand levels and market conditions
Orders are not considered confirmed until payment has been successfully received and accepted.
Identity Verification
To protect customers and comply with legal, regulatory, banking, and fraud prevention requirements, we may request identity verification before dispatching certain orders.
Where verification is required, dispatch may be delayed until the requested information has been reviewed and approved.
Delivery Methods
Orders are dispatched using reputable courier and postal services selected at our discretion.
Where appropriate, deliveries may include:
- Tracked delivery
- Signed-for delivery
- Insured delivery
- Age-verification requirements
Delivery options available at checkout may vary depending on the order value, product type, and destination.
Delivery Areas
We currently deliver throughout the United Kingdom.
International shipping may be available on selected products and destinations. Customers are responsible for ensuring that imported products comply with local laws and regulations.
Any customs duties, taxes, import fees, or other charges imposed by authorities are the responsibility of the customer.
Delivery Times
Estimated delivery times are provided for guidance only and are not guaranteed.
While we aim to dispatch and deliver orders promptly, delays may occur due to:
- Courier service disruptions
- Adverse weather conditions
- Customs procedures
- Public holidays
- Industrial action
- Security checks
- Events outside our reasonable control
156Bullion LTD shall not be liable for delays caused by third-party carriers or circumstances beyond our control.
Delivery Address Requirements
Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.
We reserve the right to contact customers to verify delivery details prior to dispatch.
Orders returned due to incorrect or incomplete delivery information may be subject to additional shipping charges.
Risk & Ownership
Ownership of products transfers to the customer upon successful delivery to the delivery address provided during checkout.
Customers should inspect deliveries promptly upon receipt and notify us as soon as possible of any issues.
Missing, Lost or Damaged Parcels
If a parcel is believed to be lost, damaged, or missing, customers should contact us promptly.
We will work with the relevant courier or delivery provider to investigate the matter.
Claims relating to lost or damaged shipments may be subject to courier investigation procedures and timeframes.
Refusal of Delivery
If a customer refuses delivery of an order without a valid legal basis, any costs incurred by 156Bullion LTD in relation to return shipping, handling, insurance, or administration may be deducted from any refund where permitted by law.
Contact Us
For any shipping-related enquiries, please contact:
156Bullion LTD
Email: Office@156Bullion.co.uk
Telephone: 020 4619 2646
Website: https://156bullion.co.uk